PLF is committed to maintaining the highest ethical standards to provide legal services in a professional and trustworthy manner by following the principles of the Ethics Policy to ensure that we make the right decisions for our clients.
This Ethics Policy may not cover all legal or ethical issues we may face. If any confusions arise, we will refer to the Ethics Policy and Rules of Professional Ethics and Conduct of Vietnamese Lawyers.
Be respectful: We don’t discriminate
We welcome and work with people of any age, sex, cultural background, physical appearance, physical disability, sexual orientation, nationality, culture, race, opinion politics and religion. We respect the dignity, autonomy and privacy of all team members and clients, and we are committed to making PLF an environment free of bias and discrimination.
Be honest: We pursue honesty
We are careful to remain independent, honest and objective at all times. We shall never deliberately mislead or deceive our clients through any misrepresentations, overstatements or selective omissions. If we are professionally incapable of providing a legal service, we inform the client immediately.
We always keep the best interests of our clients in mind and will not encourage clients to undertake unnecessary lawsuits or undergo unnecessary legal procedures due to any personal or material interests.
We engage in fair professional competition in accordance with Vietnamese law and professional ethics and will not engage in any unfair competition practices to compete for clients.
Responsibility: We are accountable
Each member of PLF’s team must comply with Vietnamese laws, the Rules of Professional Ethics and Conduct of Vietnamese Lawyers and this Ethics Policy. Their compliance is assessed regularly, and any suspected misconducts is reported to our management.
We maintain an open dialogue within the workplace and between us and our clients.
Be compliant: We abide the law
We are committed to delivering legal services in a professional and dedicated manner by complying with Vietnamese laws, and the laws and regulations in all relevant jurisdictions.
We commit to protecting our client’s interests and never encourage them to breach laws or behave unethically. We refuse to provide legal services when we receive false evidence, or claims that are unfounded, unethical or illegal.
Be confidential: We respect our clients’ privacy
We protect the confidentiality of all information provided by our clients. We only request information or documents necessary to perform our services.
Be responsive: We understand our clients
We handle all cases efficiently and regularly update and notify clients. We always answer our clients’ inquiries in a timely manner and when possible within a few hours.
Be professional: We are dedicated
We never use our clients’ assets against their lawful purposes. We absolutely reject and condemn all forms of bribery. Clients should never expect to give gifts to responsible attorneys or anyone related to the attorneys. Likewise, we do not accept money or property from third parties to act or fail to act to the detriment of our clients.
We will refuse to represent a client if it results in a conflict of interest with one or more of our other clients at some point.
Be excellent: We are reliable
PLF team is dedicated and experienced, equipped with legal knowledge and professional skills to protect our client’s rights and interests. We provide services under legal service agreements with specific and clear provisions.
PLF is also committed to the continuous professional development and training of its team members in order to always match and even go beyond our client’s legal and business requirements.